Merrill Lextranet provides its clients unsurpassed technical support 24/7. For technical support during normal business hours (Eastern Standard Time):

call 617.227.4469
fax 617.742.5571
e-mail lextranet-support@merrillcorp.com

For after-hours technical support (after 6 PM and on weekends) call 866.812.9605

Leave a message with the support operator. A Merrill Lextranet support representative will return your call within 20 minutes.

When communicating with our technical support staff, please have the following information ready:

• exact issue you are experiencing (is the issue repeatable?)
• the operating system you are using.
• the web browser you are using, including version.
• steps you have taken toward correcting the issue.
• your experience with Lextranet.